How do I get emergency help?

CALL 911 IMMEDIATELY FOR ALL MEDICAL, FIRE, OR CRIME EMERGENCIES.

• The 911 dispatcher will ensure you receive the right help.
• Be sure to stay on the phone with the 911 dispatcher until all questions have been answered. Dispatchers work in teams—while you are answering one dispatcher’s questions, another dispatcher is summoning help to avoid delay.
• Goodwill Fire Company or Queen Anne’s County (QAC) paramedics will respond within minutes for medical and fire emergencies. For crime, the Centreville Police Department will be dispatched to your home immediately.
• Nonemergency 24-Hour Dispatch: 410-758-0080
• Nonemergency Police Administration: 410-758-8437
• Nonemergency QAC Drug Task Force: 410-758-8477
• Symphony Village after hours emergency: 410-670-4466

Where is the nearest emergency room?

For lesser medical emergencies, go to the UM Shore Emergency Center at Queenstown at Nesbit Road just off Route 50/301 westbound (8.5 miles).

What is the File of Life?

The File of Life is a summary of your health that Queen Anne’s County emergency personnel (paramedics, EMTs, firemen) are trained to look for hanging from your refrigerator. Fill out this simple form, attach it to your refrigerator, and update it frequently (in pencil at least every six months) with your current information that can save valuable time and perhaps your life. Get the form by clicking here or contacting resident Eileen Rowley. It’s easy. It’s simple. It’s free. Just do it while your health is good! Fill out one for each occupant of the home.

What is an Emergency information Form?

To help first responders, CERT asks that you voluntarily complete this CONFIDENTIAL Emergency Information Form and return it to the SV Management Office. The form contains information about who the occupants of the house are, who has key access to the house, if anyone has any disabilities, and any information that might be useful to first responders in an emergency.

Who do I call in case of fire?

CALL 911 IMMEDIATELY.

Do SV have a Community Emergency Response Team?

Yes, Symphony Village has a group of trained responders on their CERT team. Visit the CERT webpage for information on dealing with household emergencies and preparedness. CERT also sponsors community informational meetings on various relevant topics. For more information, contact residents John Olson or Debi Wells.

What are the Symphony Village Outreach Programs?

The Symphony Village Outreach Program, Inc. is a nonprofit 501(c)(3) organization created by the residents of Symphony Village, to provide volunteer services and financial support to charitable and civic organizations in Queen Anne’s County as well as to support fellow neighbors in the Village through the Neighbor-to-Neighbor program. Outreach is defined in the Terms of Reference as a non-Symphony Village Homeowners Association activity and an Outreach report is given at board meetings.

How do I get support in time of need?

Neighbor-to–Neighbor is a Symphony Village volunteer program to meet the short-term needs of Symphony Village residents when they require physical, emotional, and/or spiritual support. Check the Neighbor-to-Neighbor webpage that lists street captains who can help you with meals, rides, medical equipment, and other support.

What is Sneakers?

Sneakers is a 501c (3) charity established in 2005 by the residents of Symphony Village at Centreville. The organization’s objective is to aid public school children and their families in Centreville or in the surrounding area that feed children into Queen Anne’s County High School. The members of Sneakers work in cooperation with the guidance counselors in the schools to identify needs not covered by school budgets or social services. Sneakers has several fundraising events including the annual silent auction in order to help toward meeting these needs. Sneakers is defined in the Terms of Reference as a non-Symphony Village Homeowners Association activity, and a Sneakers report is given at board meetings.